1. Who we are
cloudshifthq.com is a PE registered in Ukraine.
- Address: 15A Zhilyanska St, Kyiv, 01033, Ukraine
- Email: contact@cloudshifthq.com
- Phone: +380 508 290 1808
- EDRPOU (registration code): 04744289
Managing Director (legal representative): Sara Schmidt.
2. What personal data we collect
We may collect personal data you provide directly to us, such as your name, email address, phone number, and any other information you choose to include in your message when requesting an evaluation.
We also process technical information about your visit (for example, IP address, browser type, and access times) to operate the website and ensure security.
3. How we use personal data
We use personal data to:
- respond to your evaluation request and contact you;
- operate and improve our services;
- protect our website and users from fraud and abuse;
- comply with legal obligations.
4. Redirect-only contact form
If you submit a request via our contact form, submission will redirect you to a thank-you page. We do not run optional on-page validation or a custom success flow in the form experience. The endpoint and redirect outcome are controlled by us.
Before concluding a distance arrangement, we provide clear and accessible information that allows you to identify the business and understand essential service details, in line with:
- Закон України "Про захист прав споживачів" (від 10.06.2023 № 3153-IX) Стаття 13
- Закон України "Про захист прав споживачів" (від 10.06.2023 № 3153-IX) Стаття 17
5. Language of service information
Information about services provided to consumers is presented in compliance with Ukrainian state-language requirements:
- Закон України "Про забезпечення функціонування української мови як державної" Стаття 30
6. Legal basis
We process personal data in accordance with Ukrainian personal data protection requirements, including:
- Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI
If applicable, we also provide required e-commerce identification information when you place orders online:
- Закон України № 675-VIII від 03.09.2015 "Про електронну комерцію" Стаття 7
7. Data retention
We keep personal data for as long as necessary to fulfill the purposes described in this policy, including handling your request, maintaining records required by law, and resolving disputes. Retention periods depend on the nature of the data and the reason we processed it.
8. Your rights
Depending on applicable Ukrainian law, you may have the right to access, correct, and request modification or deletion of your personal data, and to withdraw consent where processing is based on consent (if consent is applicable). You can also object to certain processing and request information about processing.
9. Security
We use organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact us
To submit privacy requests or questions, contact us:
- Email: contact@cloudshifthq.com
- Phone: +380 508 290 1808
- Address: 15A Zhilyanska St, Kyiv, 01033, Ukraine
We will respond to requests in accordance with Ukrainian law.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date is not shown here; if you need the effective date, contact us using the details above.